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Ionic - displaying wrong date and time

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‎09-12-2019 23:19

‎09-12-2019 23:19

Hi all,

 

I have my fitbit ionic and it is displaying the wrong date and time. It was set up to my previous iPhone 7 plus but this has broke. I am now using a temporary phone and can't download fitbit app. Could you advise please?

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‎09-13-2019 07:56

‎09-13-2019 07:56

A warm welcome to the Community @jamesm28. Thanks for the details mentioned. 

 

I would like you to make sure you're using a compatible device. If you are, please follow these steps to set your timezone. Could you let me know which mobile phone you're using? 

 

I'll be around if you need further assistance. 

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