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Ionic does not turn on anymore

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Hi,

even though the ionic had 70% last night, it turned of in the middle of the night.

I tried all morning long to charge it but it does not react nor turn on again.

I cleaned the contacts and the magnet. Did not help neither.

What else can I do?

 

Thank you!

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4 REPLIES 4

I forgot to mention  that I tried to reboot it as well but doesn't react.

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I forgot to mention  that I tried to reboot it as well but doesn't react

 

Have you tried different charging sources, and whilst connected to a charger, press & hold all 3 buttons in until the Fitbit logo appears - then immediately release the bottom right button - holding the other two buttons in until the Ionic vibrates. Then release the remaining two buttons. Let it do its thing for a couple of minutes...

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Hi Paul,

 

Thank you!

Unfortunately nothing of the above made the Ionic react. 

Is there any other option to try?

Thank you for your help!

 

 

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Some have had their Ionic spring back to life after several days, or a week or two. Keep it connected to a charger and every day or two try restarting it. Hopefully it may just spring back to life. Has happened before.

 

Goodluck!

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