help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic does not work after swim.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-29-2019 19:40

‎08-29-2019 19:40

Hi everyone. 

My ionic stopped working suddenly after swimming in freshwater swimming pool. It was suddenly, and there was no condensation in front or in the back of the watch. 

What can I do? 

Best Answer
0 Votes
1 REPLY 1

‎08-30-2019 07:45

‎08-30-2019 07:45

It's great to see you around @mcs007. Thanks for the details mentioned. 

 

In this case, I've shared your post with our Support team and they will continue assisting you and providing you with options. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer