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Ionic doesn't turn on

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‎08-02-2019 23:43 - last edited on ‎08-03-2019 11:08 by Fitbit Moderator

‎08-02-2019 23:43 - last edited on ‎08-03-2019 11:08 by Fitbit Moderator

Even though I've put the watch on charge, it doesn't show any thing on screen except for the fitbit logo nothing is appearing. Please suggest. I have put it on charge for the last 2 hours. It doesn't connect to my phone device too.

 

Moderator edit: Updated subject for clarity 

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‎08-03-2019 11:12

‎08-03-2019 11:12

Welcome to the Community @Rahul_V. Thanks for the details mentioned and the troubleshooting tried. 

 

I would like you to restart it and try the steps in this article: Why isn't my Fitbit device's battery charging? 

 

Let me know how it goes. 

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