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Ionic face fell off

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‎05-29-2021 07:22 - last edited on ‎05-30-2021 14:26 by

‎05-29-2021 07:22 - last edited on ‎05-30-2021 14:26 by

Hi - the face just fell off my ionic. Looks like the glue came away. It was just sitting on my wrist - doing no activity. How do I request a replacement.

 

 

Moderator edit: subject for clarity 

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‎05-29-2021 11:19

‎05-29-2021 11:19

@Actsh   You need to contact Support for help if your Ionic is still under warranty.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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