Ionic features changing on their own

[Vickie_A]

My ionic watch is changing features on its own, without me touching it. It is going to the alarms, exercise, and coaching features while I’m sitting. It is difficult to get back to the home page. It is also changing to show my stats on the home page on its own. I have updated my app, updated my device and restated it several times with no luck. It has also stopped tracking my heart rate and sleeping patterns. This all started a few days ago. I have had this device just over 2 years. Seems to be a pattern when they want you to upgrade. Any tips? 

[LiliyaFitbit]

It’s good to see you in the community, @Vickie_A.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation and recommend trying the following:

1. Confirm the steps to restart the device: How do I restart my Fitbit device?
2. Change a clock face: How do I change the clock face on my Fitbit device?

For complete troubleshooting tips to resolve the issue with tracking heart rate, see What factors can affect my heart-rate reading on my Fitbit device?

There are several factors that can affect sleep tracking. I recommend checking this article with helpful information about tracking sleep: How do I track my sleep with my Fitbit device?

Hope this helps.