Ionic flashes Fitbit logo on and off

[MichaelAlves]

Had my fitbit ionic since January it turned of last week took 2 days trying to turn it on. Today it had 70% charge and its just displaying the fitbit logo on and off. I am regretting buying it.

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @MichaelAlves.

Thanks for the details shared in your post. I understand how you are feeling and recommend restarting your watch: How do I restart my Fitbit device? 

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

Hope this helps. 

[MichaelAlves]

It won't restart, it's not responsive 

Sent from the all-new AOL app for Android

[MichaelAlves]

It won't restart doesn't respond to anything 

[LiliyaFitbit]

Thank you for your reply, @MichaelAlves.

I am sorry to hear the issue persists, thank you for your efforts. I recommend getting in touch with our Support team so they can evaluate your device's behavior and help you with this matter. Click here to get connected with them via chat or phone.

See you around.