06-24-2021 03:06 - last edited on 06-24-2021 14:07 by LiliyaFitbit
06-24-2021 03:06 - last edited on 06-24-2021 14:07 by LiliyaFitbit
My fitbit started to only display symbols n lines no data.
When I go to exercise I see the fitness symbols and the dividing lines.
Or in the settings I see the dividing lines with no words.
How can this be resolved. I've tried to reset several times
Moderator edit: subject for clarity
06-24-2021 14:06
06-24-2021 14:06
Welcome to the Fitbit Community, @Bobduncan.
Thanks for the details shared in your post and for already trying to resolve the issue. I recommend trying the following:
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-25-2021 09:21
06-25-2021 09:21
06-25-2021 13:39
06-25-2021 13:39
Thank you for your reply, @Bobduncan.
I am sorry to hear the issue persists, thank you for your efforts. I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.
Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.