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Ionic battery short life and syncing issue

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‎06-24-2021 15:48 - last edited on ‎06-25-2021 12:03 by

‎06-24-2021 15:48 - last edited on ‎06-25-2021 12:03 by

I have tried previous advice what advisors have suggested still not working correctly. Battery is still draining quickly. Says it has synced, not accurately. I know I have done a lot of steps today and only a few hundred showed. Checked my emails and my fitbit is only just over two years old. 

 Thanks

Sent from my iPhone
 
 

Moderator edit: subject for clarity 

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3 REPLIES 3

‎06-25-2021 12:02

‎06-25-2021 12:02

It’s good to see you in the community, @LittleLegs76.

 

Thanks for the details shared in your post and for already trying to resolve the issues with your watch. I was able to see that you have already contacted our Support team regarding this and that they were able to assist you. Thank you for your time and efforts.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎06-25-2021 16:23

In response to LiliyaFitbit

‎06-25-2021 16:23

Thanks for your reply, can’t say I am happy to be honest unfortunately 

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‎06-25-2021 18:13

In response to LittleLegs76

‎06-25-2021 18:13

Thank you for the update, @LittleLegs76.

 

I understand how you are feeling. I am sure our Support team tried their best to help you, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I appreciate your understanding and hope to keep you in the Fitbit family.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer