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I have been having trouble with syncing my Ionic for the last week now and don't know what to do. I have tried leaving my Ionic beside my phone whilst charging but that hasn't worked. I am now in a situation where the past week of progress is completely blank. Any suggestions?
Have you tried restarting your Ionic, @dara_mcgettrick? Instructions are here. This will normally fix a myriad of issues. Please let us know if it sets things right for you.
Check for both Fitbit App and if using a phone, phone updates .then try a restart of the device the app is on.
Please also supply the type of device you is used to sync your tracker @dara_mcgettrick you have both an android and iOS user that are happy to help out .
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