- last edited on by
SantiR
- last edited on by
SantiR
Out of nowhere I got horizontal lines on my ionic display. I don’t shower or swim with it, I don’t immerse it in water. I restarted it many times changed faces and even did a factory restore....no luck. Does anyone have a solution to this
Moderator Edit: Updated Subject for Clarity
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@rjstemmer Welcome to the Fitbit family! Thanks for reporting the experience you are currently experiencing with Ionic showing horizontal lines on its display. Thanks for trying those troubleshooting steps in order to sort this out and for sharing the pictures.
I went ahead and created a case with customer support in your behalf for you to get further assistance. Please keep an eye on your email inbox for next steps.
Hope this helps. Keep me posted! 
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