Ionic is dead with a twist.

[Scott.G]

So I know there seem to be other Ionics that are not working. As stated in other posts my Ionic was at 15 to 20% last night and I went for a walk. While on my walk the screen would not come on which was unusual but I have had battery issues before with 2 different Ionics.

I then put it on the charger and it showed 0%, about 20 minutes later it still showed 0% and was warm, has never done this before. I left it charge overnight and this morning it was quite warm, not hot but warm. I cannot get it to turn on at all. I know with power tools you can put batteries and bring them back somewhat so I decided to put my Ionic in the freezer for 10 minutes and I see the sensors are foggy inside. I know the Ionic is waterproof but I have rarely submerged it or gotten it wet. I wonder if the battery went and that is causing the moisture inside? Either way this is not a good sign.

[SilviaFitbit]

It's great to see you around @Scott.G. Thanks for the details mentioned and the screen attached. 

Sorry to hear that you're seeing this in your Ionic. In this case, I've shared your post with our Support team. They will continue assisting you through email and providing you options. 

I'll be around if you need further assistance.