06-28-2018
11:22
- last edited on
06-28-2018
12:53
by
MarreFitbit
06-28-2018
11:22
- last edited on
06-28-2018
12:53
by
MarreFitbit
hi,
It looks like I only have the option to sync with one message app. I have the choice of text, whats app or Viber. Even when I tick one of them, I have not getting the notifications. I have notifications turned on, but the only notification I get is when my phone is ringing/ missed call.
1. Is this the normal that we can only chose one text app? It looks like from other forums we should be able to receive all.
2. How come even the one I select is not syncing?
3. Same goes for my e-mail. I only have the choice of yahoo or gmail. but the one I select does not give me any notification.
Moderator edit: updated subject for clarity
06-28-2018 13:00
06-28-2018 13:00
Hey there @Ldonn, it's nice to see you around! Besides the Notifications options in the Fitbit app, you may need to modify settings specific to your phone and Fitbit device. Let's review the requirements:
Have your phone and Fitbit device nearby. Setup may take a few minutes. Since you need to make a choice about encryption, before you get started read our explanation at Are notifications sent from my Android device encrypted?
Open the Settings app to review your phone settings.
Confirm or adjust these settings:
Set up the notifications you want to receive on your wrist. Make sure your charged Fitbit device is nearby.
Check the Notification setting is enable on the device. To verify that it's on:
Notifications should appear on your device when it's near your phone (about 30 feet).
Hope this helps, keep me posted!
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06-29-2018 02:22
06-29-2018 02:22
06-29-2018 08:54 - edited 02-11-2024 11:02
06-29-2018 08:54 - edited 02-11-2024 11:02
You're welcome @Ldonn! Yup, if you'd rather see text messages from WhatsApp than Messages, Viber, etc., change the Text messaging (SMS) app setting. You can only choose 1 app per category.
Would you mind to send me a screen shot showing what you're getting in the app setting when you try to choose WhatsApp?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...