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Ionic is not tracking my swimming exercises

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‎06-29-2021 11:33 - last edited on ‎06-30-2021 06:12 by Fitbit Moderator

‎06-29-2021 11:33 - last edited on ‎06-30-2021 06:12 by Fitbit Moderator

Started swim on ionic but exercise hasn’t registered on app. Why is this?

 

 

Moderator edit: updated subject for clarity

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‎06-30-2021 06:12

‎06-30-2021 06:12

@Paula234 It's great to see you in our Fitbit Community. Regarding the swimming tracking issue that your Fitbit Ionic has experienced, I'd like you to restart your Ionic as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your swimming activities.

 

Finally, monitor your Fitbit device and see if it tracks your swimming activities properly.

 

Hope this helps.

JuanJo | Community Moderator

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