10-14-2017 04:33
10-14-2017 04:33
I have been using my ionic for around 3 weeks now a d had no problems till a couple of days ago. It's started crashing and turning it's self off and back on again for no apparent reason. Is this normal, or is anyone else having this problem. Be great to get some advice from others. Cheers
Answered! Go to the Best Answer.
10-14-2017 05:13
10-14-2017 05:13
You could try contacting support team first, http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
10-14-2017 04:54
10-14-2017 04:54
If this is happening frequently i am suggesting factory resetting your Ionic.
10-14-2017 05:05
10-14-2017 05:05
After just 3 weeks of use I would not be expecting to do a factory reset. If I have to do that every 3 weeks then it's useless to me.
It's not like it's a cheap watch, so I was expecting it to perform much better.
If it carries on would be better to get the money back and buy something that works.
10-14-2017 05:13
10-14-2017 05:13
You could try contacting support team first, http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs