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Ionic keeps switching itself off

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‎12-07-2020 11:47 - last edited on ‎12-09-2020 11:01 by

‎12-07-2020 11:47 - last edited on ‎12-09-2020 11:01 by

My ionic has been switching itself off and I’m having to do a forced reset. It was at 70% last week before I went to bed and when I woke it had died and I had to do reset (holding the three buttons in till Fitbit screen comes on) and last night it was at 30% before I went to bed and same again had to reset it.

Watch  is just over a year old 

 

 

Moderator edit: subject for clarity 

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‎12-09-2020 11:01

‎12-09-2020 11:01

Hi @Mummy2c14, it's nice to see you again in our Community Forums. 

 

I appreciate your troubleshooting efforts trying to resolve the issue with your Fitbit Ionic. Thanks for the details shared. I've shared your post with our Support team and they've mentioned that you already have a case with them. I know they will be glad to help you out and provide you a solution. Please keep an eye on your inbox for further assistance.

 

Have a great day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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