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Ionic left button not working

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‎09-03-2019 11:09 - last edited on ‎09-04-2019 05:53 by Fitbit Moderator

‎09-03-2019 11:09 - last edited on ‎09-04-2019 05:53 by Fitbit Moderator

When I touch left button often it doesn’t respond. Most of the time when it does respond, the screen wake and notifications tile come up.

 

Moderator edit: Updated subject for clarity 

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‎09-04-2019 05:54

‎09-04-2019 05:54

A warm welcome to the Community @RiRo. Thanks for the details mentioned. 

 

You may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button. 

 

I'll be around if you need further assistance. 

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