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Ionic major update issues

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‎07-31-2021 17:51 - last edited on ‎08-01-2021 14:06 by

‎07-31-2021 17:51 - last edited on ‎08-01-2021 14:06 by

Ok let's see if I get a response now. Tried update. Froze so bad had to reboot phone and multiple attempts at factory reset on ionic. Finally after half day got Ionic to reset. Had to delete and put it back on app and it updated. Now after hours of searching and trying everything my big issue is on the today screen the only thing there is steps and heart rate. Where is sleep,exercise,food,water,and all that stuff. Even in settings on watch the options to track aren't there. If you cannot fix then after being with Fitbit since they started I am done. There is better and cheaper trackers out there now. I will never pay$300 + for a tracker again that has nothing but issue. This is by far not my first issue with Fitbit but will be the last

 

 

Moderator edit: subject for clarity 

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‎08-01-2021 14:05

‎08-01-2021 14:05

It’s good to see you in the community, @neysa59.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation and appreciate your feedback. I was able to see that you have an open case with our Support team. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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