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Ionic no longer tracking my steps

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My Icon Fitbit stopped keeping track of my steps.  The clock is still working and I have charged my battery.  

 

Any ideas?

 

Moderator edit: Updated subject for clarity 

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4 REPLIES 4

@mgtgrr Welcome back to the Community. Thanks for letting me know that your Ionic isn't tracking your steps. 

 

I appreciate that you've charged it. I would like restart your Ionic and set it up as a new device on your Fitbit app. 

 

Let me know the outcome. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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my fitbit ionic stopped recording steps.

how do i fix this?

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Check the latest firmware topic... Everybody got run over by the update. 

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I updated it and restarted it and now it is working.

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