05-01-2020
04:49
- last edited on
05-02-2020
12:45
by
SilviaFitbit
05-01-2020
04:49
- last edited on
05-02-2020
12:45
by
SilviaFitbit
My Icon Fitbit stopped keeping track of my steps. The clock is still working and I have charged my battery.
Any ideas?
Moderator edit: Updated subject for clarity
05-02-2020 12:52
05-02-2020 12:52
@mgtgrr Welcome back to the Community. Thanks for letting me know that your Ionic isn't tracking your steps.
I appreciate that you've charged it. I would like restart your Ionic and set it up as a new device on your Fitbit app.
Let me know the outcome.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
05-16-2020 14:39
05-16-2020 14:39
my fitbit ionic stopped recording steps.
how do i fix this?
05-16-2020 14:46
05-16-2020 14:46
Check the latest firmware topic... Everybody got run over by the update.
05-21-2020 19:34
05-21-2020 19:34
I updated it and restarted it and now it is working.