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Ionic not charge

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My Ionic not charge I have been through the postings of other people with the same problem and tried everything from restarting to cleaning the charging socket putting it in different power supplies still know joy. I have problems with receiving notifications I have to delete the app and reload most days for it to work. very disappointed is a understatement. I use the a android phone don't know if that helps I dought it 

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Is there an FITBIT approved service center I can take my iconic to?

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