help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not charging or working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-06-2019 13:05

‎04-06-2019 13:05

My ionic quit working today. I just charged it a couple days ago and now it wont charge or turn on. I have tried cleaning it and restarting and nothing happens. I have only had it for 4 months. Help!

Best Answer
0 Votes
1 REPLY 1

‎04-08-2019 05:48

‎04-08-2019 05:48

A warm welcome to the Community @Mberndt. I appreciate the troubleshooting that you've tried and the details that you've mentioned. 

 

I've shared your post with our Support team and they've mentioned that you already have a case with them. Please continue the communication through email, they will continue assisting you. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes