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Ionic not charging

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‎07-30-2019 13:37 - last edited on ‎07-31-2019 08:07 by Fitbit Moderator

‎07-30-2019 13:37 - last edited on ‎07-31-2019 08:07 by Fitbit Moderator

I had charged my ionic recently and it charged full 100% and next time I try charging it, it says not charging. Not enough power detected from this source. I'm charging through a wall charger and it was working absolutely fine until this happened. Can anyone help me? 

 

Moderator edit: Updated subject for clarity 

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‎07-31-2019 08:20

‎07-31-2019 08:20

A warm welcome to the Community @Sparshj29. Thanks for the details mentioned. 

 

I would like you to restart your watch and then try to change USB ports. Usually when you're receiving this message about not enough power detected from this source, changing USB ports helps your watch to charge properly.

 

Also, you can try the tips mentioned in this article: Why isn't my Fitbit device's battery charging?

 

Let me know how it goes. 

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