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Ionic not charging

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‎04-15-2020 21:56 - last edited on ‎04-18-2020 10:57 by Fitbit Moderator

‎04-15-2020 21:56 - last edited on ‎04-18-2020 10:57 by Fitbit Moderator

After only having my Ionic watch for 5 months, after the battery run down recently I am unable to cahrge the power, it is completely dead.

This is a replacement of the same watch which failed due to continous step counting.

 

Moderator edit: Updated subject for clarity 

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‎04-18-2020 10:56 - last edited on ‎12-02-2024 10:28 by Fitbit Moderator

‎04-18-2020 10:56 - last edited on ‎12-02-2024 10:28 by Fitbit Moderator

@KevinDavidHayes It's nice to see you on the Community. Sorry for the delayed reply. 

Thanks for sharing details about your Ionic not charging. 

I would like you to follow the tips mentioned in this article Why isn't my Fitbit device's battery charging? 

Let me know the outcome. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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