help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not connecting

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-21-2019 13:49

‎09-21-2019 13:49

I have just switched from iPhone to android and I can't connect my watch to the app. 

 

I've gone through all the trouble shooting tips and nothing has worked. 

 

Does anyone have any ideas?

 

Many thanks

Best Answer
3 REPLIES 3

‎09-22-2019 02:12

‎09-22-2019 02:12

Do you still have your iPhone? If so, make sure it doesn't still have a connection to the fitbit in its bluetooth settings as this could be blocking connection to your new phone.

 

 

Best Answer

‎09-22-2019 09:32

‎09-22-2019 09:32

your advice

 helped

Best Answer
0 Votes

‎09-22-2019 09:33

In response to SteveH

‎09-22-2019 09:33

your advice helped...Ionic

Best Answer
0 Votes