Ionic not receiving sleep reminder

[Andrew763]

Hey everyone, just wanted to report an issue where my fitbit isn't providing the reminder to wind down and sleep. I never used the function and turned it on for a week. On the first day I was notified on my phone to sleep but never had it received on the ionic. Since then I haven't received any notifications on my phone or on the ionic. What's wrong with it? Many thanks in advance. 

[SantiR]

@Andrew763 Welcome to the Fitbit family! Thanks for your question! 

On device sleep reminders is not available on Ionic as of yet. That is the reason why you don't receive them there. However, I was making some research on the Feature Suggestions Board and was able to find an idea asking for the same. Feel free to vote for it and comment as well.

Now, regarding the reminders to sleep that you receive on your phone, I'd recommend the following:

• Updated the Fitbit App for Android to its latest version (version 2.65.1 released on 1/25).
• If still experiencing the same, please re set the reminders to sleep.

This should definitely help you out with this. 

Keep me posted!