07-17-2019 22:33
07-17-2019 22:33
Ionic is not registering activity minutes?
Best Answer07-18-2019 13:44
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-18-2019 13:44
May I ask what is the issue @Hastyr1962
The tile says not recordings exercises such as run?
Your post talks of active, minutes but may be about active hours.
07-18-2019 13:45 - edited 07-18-2019 13:46
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-18-2019 13:45 - edited 07-18-2019 13:46
Welcome to the Community @Hastyr1962. Thanks for the details mentioned.
I would like you to double check this article to learn more about how active minutes are tracked. Also, check the following information to make sure to check the following:
- Manually logged activities can override device data
- How much activity you're doing daily?
Thanks for your advice @Rich_Laue.
Keep me posted.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer