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Ionic not responding

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‎04-01-2020 04:37 - last edited on ‎04-10-2020 16:24 by Fitbit Moderator

‎04-01-2020 04:37 - last edited on ‎04-10-2020 16:24 by Fitbit Moderator

I’m on my 4th Fitbit and now alas I’m moving on, the same issue every time. Sometimes self remedied others a new item but now I’m done... don’t know yet where I’m going but adiós Fitbit... I don’t even want to discuss it anymore...:-(...

 

Moderator edit: Subject for clarity 

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‎04-10-2020 16:17

‎04-10-2020 16:17

Hello @TomG1, welcome to the Community Forums! Sorry for the delay in responding.

 

Thanks for taking the time to share your thoughts and personal experience with the Fitbit Ionic, I'm sorry to know that you're experiencing some difficulties. Please note that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that was shared in your post is appreciated and helpful for us to evaluate our procedures. 

 

Please do not hesitate to contact me back if you want to receive assistance with your Ionic, I'll be around ready to help you out. 

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