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Ionic not responding

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‎07-08-2020 04:01

‎07-08-2020 04:01

My fully charged Ionic wont get past the Fitbit logo . I have tried holding and releasing all 3 buttons several times . There is no flashing light on the back skin sensor. 
Thanks

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‎07-08-2020 05:49 - edited ‎07-08-2020 05:50

‎07-08-2020 05:49 - edited ‎07-08-2020 05:50

See the thread my fitbit is dead. Lots of us this has happened too. Try doing a reset mine had water in it the seal had gone and it's gone to fit bit heaven. 

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‎07-08-2020 06:03

In response to Kitty674

‎07-08-2020 06:03

This is my second Ionic as my first one died after been used as described water resistant to 50m. This one never went anywhere near water but showing same symptoms as my first one.

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‎07-08-2020 09:20

In response to WinsT0ns

‎07-08-2020 09:20

Really hope you get it sorted it's a bit strange this has happened to so many people in the short space of a few days. 

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‎07-08-2020 09:27

‎07-08-2020 09:27

Sorry your having issues too!

 

I have a sortof unusable ionic too. The screen works. However both right buttons do nothing and the left button is stuck and constantly keeps vibrating and goes to quick menu. I have to charge constantly.  I am giving up on Fitbit and moving to Garmin Venu/vivoactive4.

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