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Ionic not showing any data

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No steps, HR or any other data.  Rebooted and reinstalled/clock changed/sensors cleaned nothing has helped.  Suggestions???

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Btp67.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team and that they were able to assist you. Thank you for your time and efforts.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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