04-11-2021 23:42 - last edited on 04-12-2021 12:00 by LiliyaFitbit
04-11-2021 23:42 - last edited on 04-12-2021 12:00 by LiliyaFitbit
As the subject is.
It had been great for one and half years. Now, Ionic screen has vertical lines. Colors has changed, too. I assume manufacturer warranty is expired. I tried restart/resetting.
Any advice, other than getting a new one?
Moderator edit: subject for clarity
04-12-2021 11:59
04-12-2021 11:59
Welcome to the Fitbit Community, @TomStat.
Thanks for the details shared in your post and for already trying to resolve the issue. Before considering other options, I recommend trying the following:
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-13-2021 09:46
04-13-2021 09:46
it's still the same even after restating & changing clock face.
04-14-2021 12:32
04-14-2021 12:32
Thank you for your reply, @TomStat.
I am sorry to hear the issue persists, thank you for your efforts. The best way to get help for this problem is to chat with our Support team online or give them a call. They will evaluate your device's behavior and help you with this matter. Click here to get connected.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.