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Ionic not syncing or pairing

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‎01-30-2021 08:03 - last edited on ‎01-30-2021 13:48 by Fitbit Moderator

‎01-30-2021 08:03 - last edited on ‎01-30-2021 13:48 by Fitbit Moderator

Ionic still not syncing or pairing on the updated app.

Samsung A10 OS 10 was working fine!

When is this going to be resolved?

 

Moderator Edit: Clarified subject

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20 REPLIES 20

‎02-09-2021 14:09 - last edited on ‎12-05-2025 05:05 by Fitbit Moderator

In response to TheFatherBrown

‎02-09-2021 14:09 - last edited on ‎12-05-2025 05:05 by Fitbit Moderator

@TheFatherBrown Hi there. Thank you for the detailed information shared and the troubleshooting tried prior to posting. 

I understand how important is that the Ionic could sync smoothly. Since the recommended troubleshooting has been performed but you're still experiencing difficulties, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Have a good week. 

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