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Ionic not syncing with new dashboard

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‎08-17-2019 23:13

‎08-17-2019 23:13

Since updating my Fitbit app to the new dashboard my ionic device is not syncing to the app.  It was working fine prior to my updating it.  Anyone else having trouble with their devices syncing since switching to the new dashboard?

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‎08-18-2019 04:03

‎08-18-2019 04:03

Yes I am, Ive tried all the tips, Ive tried rebooting, Ive tried reinstalling the app, Ive tried connecting it to my laptop, my phone, using the dongle. Nothing works, how they didnt test the new build, it seems a lot have this problem

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‎08-18-2019 04:50

‎08-18-2019 04:50

I am too 😢 have even done factory reset and still not working properly 

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