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Ionic not syncing

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‎11-02-2019 14:57

‎11-02-2019 14:57

  • why is my ionic not syncing daily like it used to do, now I have to do it manually daily ?
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‎11-04-2019 12:27

‎11-04-2019 12:27

Welcome to the Fitbit Community, @Rightofway25. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that your Fitbit Ionic is not syncing as before and you need to manually sync it daily. I recommend confirming if all-day sync option is turned on so your data automatically syncs to the Fitbit app throughout the day. You can find more information about syncing here.

 

If you continue experiencing difficulties with syncing, please try the troubleshooting instructions from this help article: Why won't my Fitbit device sync?

 

I'll be around if you need further assistance.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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