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Ionic not syncing

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‎02-25-2020 21:05 - last edited on ‎02-26-2020 09:46 by Fitbit Moderator

‎02-25-2020 21:05 - last edited on ‎02-26-2020 09:46 by Fitbit Moderator

My watch won't sync to my new note 10+.. are you going to be working on the soon? I really want both to work. Anyone else having this issue 

 

Moderator edit: Updated subject for clarity 

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‎02-26-2020 10:59

‎02-26-2020 10:59

@Campjr Welcome to the Community. Thanks for the details mentioned. 

 

Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements. 

I'll be around if you have any additional questions. 

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