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Ionic not tracking heart rate

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‎01-31-2020 14:31 - last edited on ‎02-01-2020 09:21 by Fitbit Moderator

‎01-31-2020 14:31 - last edited on ‎02-01-2020 09:21 by Fitbit Moderator

I've been monitoring my heart rate.  Now all it says is null.  Help!

 

Moderator edit: Updated subject for clarity 

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‎02-01-2020 09:23 - last edited on ‎10-08-2025 10:21 by Fitbit Moderator

‎02-01-2020 09:23 - last edited on ‎10-08-2025 10:21 by Fitbit Moderator

@Kathbar42 Welcome to the Community. Thanks for the details mentioned. 

I would like you to follow the tips mentioned in this article: Why don't I see my heart rate on my Fitbit device? 

Keep me posted.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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