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Ionic not tracking my sllepSleep

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‎10-18-2017 17:27

‎10-18-2017 17:27

Not sure why it hasn't shown my bench marks and other info for sleep

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2 REPLIES 2

‎10-19-2017 05:45

‎10-19-2017 05:45

Hi @Parchie68 and welcome to the Community!

 

Have you tried the following:

 

1.) Checking your battery on your device: this can be found by swiping left on the clock face.

 

2.) Loosening or tightening the strap: sometimes the device can't get a good heart rate reading, hence no Sleep Stages.

 

3.) Performing a restart on your device: hold down the bottom right and left buttons at the same time for 10 seconds. Once you feel a vibration and see the Fitbit logo, you've successfully restarted your device.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎10-19-2017 08:14

In response to DramaQueenDiva

‎10-19-2017 08:14

Tried steps 1 and 2 i will try a restart

Sent from Yahoo Mail on Android
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