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Ionic not tracking steps accurately

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I am having the exact issue, did you ever find a fix to this problem? I have gotten 400 steps just sitting down? 

 

Moderator Edit: Clarified subject

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@Bethy1316 Welcome to the Fitbit Community. Thanks for the details mentioned. 

I moved your post to the main board, in an effort to keep the forums organizes. Confirm the following are correct in the Fitbit app:

Since we use height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average. For more information, see How does my Fitbit device calculate my daily activity?

Sometimes, when you start walking, your steps may not update on your device right away. After about 10-15 continuous steps, you'll notice the steps catch up and start updating in real time with each step you take.

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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