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Ionic not turning on

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‎07-08-2019 18:54 - last edited on ‎07-09-2019 13:03 by Fitbit Moderator

‎07-08-2019 18:54 - last edited on ‎07-09-2019 13:03 by Fitbit Moderator

I have had my Fitbit trying to charge for the past three days.  It didn’t hold a charge and now it will not charge or turn on.  It is only about a year old. 

 

Moderator edit: Updated subject for clarity 

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1 REPLY 1

‎07-09-2019 13:14

‎07-09-2019 13:14

It's great to see you around @Sarah1014. 

 

I would like you to restart your watch and then confirm you're fully charging it. Once, you've done this, please follow these tips to improve your battery life. 

 

I'll be around if you need further assistance. 

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