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Ionic not working

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‎05-19-2020 00:54

‎05-19-2020 00:54

my ionic just have up on me. I have tried anything: 3 different chargers, connecting it to a computer, cleaning the pins from the charger, reseting it, restarting, it is nit responding to anything. I just fins it really sad that almost a new watch doesnt work anymore, because i don't know why. Has spmebody the same Problem?

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‎05-20-2020 13:39 - last edited on ‎11-08-2024 13:44 by Fitbit Moderator

‎05-20-2020 13:39 - last edited on ‎11-08-2024 13:44 by Fitbit Moderator

@TimekaB A warm welcome to the Community. Thanks for getting in touch about this.

I appreciate the troubleshooting tried prior to posting. Sorry to hear that you're experiencing this with your watch. 

In this case, I've shared your post with our Support team and they will continue assisting you. Due to recent events affecting our operations, we may need more than 7 business days to respond. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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