Ionic notifications not clearing

[Jennifer.sturgi]

I'm on a Galaxy S8+. I haven't received notifications in over a week, and realized I had too many. When I went to clear them out (tried clear all, and clearing individually) nothing happens. I get an error saying "this notification has expired and is no longer valid" 

any ideas? I've tried hard resetting it as stated in another post and nothing seems to work.

[SilviaFitbit]

It's great to have you on the Community @Jennifer.sturgi! I appreciate the details that you've mentioned as well for the troubleshooting that you've performed. 

We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

I would like you to confirm that you restarted your Ionic, this should clear the notifications that aren't deleting when you press the clear button. 

Hope this helps! Keep me posted. 

[Jennifer.sturgi]

Yes! I have tried resetting it 3 or 4 times and the notifications are still
there.

--
*Jennifer Sturgis*
*m: 503.915.9915*

[SilviaFitbit]

Thank you for trying the troubleshooting posted above @Jennifer.sturgi! Fitbit is aware of this and working to identify a resolution as quickly as possible. 

Sorry for any trouble, we appreciate your patience and look forward to getting you back on track. 

I'll be around if you need further assistance. 

[DarkPhx]

This is happening to me as well. Is this going to be resolved with an update?

[SilviaFitbit]

Welcome to the Community @DarkPhx! Fitbit is aware of it and they are working to identify a resolution as quickly as possible. We're sorry for any trouble.

We appreciate your patience and look forward to getting you back on track.