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Ionic notifications not consistent

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‎04-28-2021 22:42 - last edited on ‎04-29-2021 12:32 by

‎04-28-2021 22:42 - last edited on ‎04-29-2021 12:32 by

Hello,

My Ionic seems to pick and choose what it wants to do on almost a daily basis!  I want it to notify me of messages and also incoming calls but some weeks it will not show anything. I have tried uninstalling apps , checking notifications,  resyncing and still nothing seems to work.... then out of the blue it notifies me of a call then stops again. This is getting very frustrating as I work in a school where I cannot have my phone ringing but need to be aware of calls from hospitals etc. Does anyone have any ideas to help please?

 

 

Moderator edit: subject for clarity 

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‎04-29-2021 12:31

‎04-29-2021 12:31

Welcome to the Fitbit Community, @Kim100.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I am sorry to hear about the frustration this situation has caused. Sometimes a missing requirement is the cause and I recommend confirming the steps to set up notifications and troubleshooting instructions in this help article: How do I get notifications from my phone on my Fitbit device? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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