08-13-2019 07:30
08-13-2019 07:30
Ionic is charged, but screen blank. Hard resetting does not work no buttons works. This my second one, had the same issue with the first one. Not interested in buying a third one
08-14-2019 07:36
08-14-2019 07:36
A warm welcome to the Community @Cgregoryajc. Thanks for the details mentioned and the troubleshooting tried.
Sorry to hear that you're experiencing this with your Ionic. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you.
I'll be around if you need further assistance.
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