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Ionic randomly shutting off

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‎09-26-2020 15:46 - last edited on ‎09-28-2020 15:14 by Fitbit Moderator

‎09-26-2020 15:46 - last edited on ‎09-28-2020 15:14 by Fitbit Moderator

My ionic keeps randomly shutting off ever since this last update any help please 👍

 

Moderator Edit: Clarified subject

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‎09-28-2020 15:17 - last edited on ‎08-27-2025 16:02 by Fitbit Moderator

‎09-28-2020 15:17 - last edited on ‎08-27-2025 16:02 by Fitbit Moderator

Hi @Luvtee, welcome to the Community Forums!

Thanks for bringing this to our attention. To better assist you with this, can you please let me know if your Ionic shuts off out of nowhere or when you're performing an activity? When was the first time you experienced this situation and how many times since then? In the meantime I receive your answers, please restart your device and let me know if the issue persists.

Looking forward to your reply. 

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