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Ionic refund not received

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‎04-21-2026 05:00

‎04-21-2026 05:00

Last year's Sep. I alreay claimed this issue, but there is no use, till now I don't get any refund, my payoneer account is the same as my gmail as required, so PLS check if anyone can e-mail me for further assistance to solve this problem!!!

Tks,

Lance

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‎04-21-2026 06:52

‎04-21-2026 06:52

Thanks for getting back to us @LanceLi. I'm sorry to hear that you haven't gotten your Fitbit Ionic refund. I'll be happy to assist.

Please check your inbox and I'll send you instructions there. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

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1 REPLY 1

‎04-21-2026 06:52

‎04-21-2026 06:52

Thanks for getting back to us @LanceLi. I'm sorry to hear that you haven't gotten your Fitbit Ionic refund. I'll be happy to assist.

Please check your inbox and I'll send you instructions there. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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