help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic reset during activity

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-19-2019 02:03

‎01-19-2019 02:03

Ionic has now stopped and restarted twice in 2 days during a cycle and run. This happened both times while using Sony Bluetooth headphones. Does anyone else have this problem and know how to fix it? Cheers Craig  

Best Answer
0 Votes
1 REPLY 1

‎01-20-2019 08:05

‎01-20-2019 08:05

Welcome to the Forums @PapaB44.

 

Thanks for bringing this up. Let me help you figure our what is going on with your Ionic. I will be moving this thread to the Ionic board as I think it is better suited for it.

 

Have you tried tracking an activity without connecting the headphones? If so, did the Ionic restart on its own when not connecting the headphone?

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes