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Ionic's GPS is not working

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‎04-21-2020 23:27 - last edited on ‎04-22-2020 11:30 by Fitbit Moderator

‎04-21-2020 23:27 - last edited on ‎04-22-2020 11:30 by Fitbit Moderator

My GPS on my Ionic has stopped working. I have tried a lot of things to fix it but nothing happens. 

Is there anyone else with the same problem? Is there a solution or shall I try to return the watch?

 

Moderator edit: Updated subject for clarity 

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‎04-22-2020 11:29

‎04-22-2020 11:29

@SunsetRunner Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for the details mentioned and the troubleshooting tried prior to posting. 

 

I've taken the liberty to share your post with our Support team and they've mentioned you already contacted them. I would like you to continue the communication through email, this to avoid any confusion. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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