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Ionic's band separating on the underside

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I have tried multiple times to use the link to report an issue with my ionic band. I purchased my Smart watch last year and the band is already separating on the underside. It won’t be long and the band is going to break away.  Additionally, I have searched the website and cannot locate a phone number or a way to send a message to Fitbit.  Thanks, bird rock55

 

Moderator Edit: Clarified subject

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Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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Thank you so much!!

Sent from my iPhone
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Thank you so much!!!!

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