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Ionic's battery draining

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‎12-04-2019 12:28 - last edited on ‎12-07-2019 17:08 by Fitbit Moderator

‎12-04-2019 12:28 - last edited on ‎12-07-2019 17:08 by Fitbit Moderator

What i have to do : i need to charge my fitbit ionic 2 times in 24 hours . 

This is so from monday... i did not change something .. 

 

Moderator edit: Updated subject for clarity 

 

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‎12-05-2019 07:33

‎12-05-2019 07:33

Contact Customer Support.

View best answer in original post

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4 REPLIES 4

‎12-05-2019 07:33

‎12-05-2019 07:33

Contact Customer Support.

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‎12-07-2019 17:37

‎12-07-2019 17:37

@Bert_fons Welcome to the Community. Thanks for the details mentioned. 

 

I would like you to confirm you've tried the troubleshooting mentioned in this article: Can I extend my Fitbit device's battery life? 

 

Thanks for your input @SunsetRunner. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎12-08-2019 01:25

In response to SilviaFitbit

‎12-08-2019 01:25

Yes , i did. But this monday the battery of my ionic doesn't hold it for
more than 12 houres... it was never before ..
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‎12-09-2019 16:25

In response to Bert_fons

‎12-09-2019 16:25

@Bert_fons Thanks for getting back. In this case, I've shared your post with our Support team, they will continue assisting you through email, please check your inbox. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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