help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic's clock slow

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-11-2020 14:10 - last edited on ‎06-12-2020 07:45 by Fitbit Moderator

‎06-11-2020 14:10 - last edited on ‎06-12-2020 07:45 by Fitbit Moderator

My ionic went flat and after I charged it the clock is 30 minutes slow 

I've checked the location times turned it on and off and reset but I can get the clock to reset

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎06-12-2020 08:20

‎06-12-2020 08:20

@Ian9177 A warm welcome to the Community. 

 

Thanks for the troubleshooting tried prior to posting. I would like you to confirm you've tried restarting your watch following the tips on this article. 

 

Also, make sure you have the latest firmware version installed. This will ensure that you have all new features, improvements and bug fixes on your device's software. 

 

Let me know the outcome. I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes