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Ionic says clock error

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‎06-14-2019 07:01

‎06-14-2019 07:01

This morning my Fitbit ionic started saying clock error and I am unable to access the time face, even after rebooting and syncing, any suggestions?

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2 REPLIES 2

‎06-14-2019 20:52

‎06-14-2019 20:52

Is it a fitbit clock or a developer clock? Kind of hard to help when we do not know which face you are using

 

But try a restart

 

If it does not help please give us more info to help

 

Community Council Member

Wendy | CA | Moto G6 Android

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‎06-17-2019 06:24

In response to WendyB

‎06-17-2019 06:24

I had a third party clock installed on my Fitbit Ionic. After the latest
update I began to get the clock error message. I performed a factory
reset, chose an official Fitbit clock and it began to work. So my
conclusion is the latest update does not allow us to use a 3rd party
clock. The Fitbit clocks are very basic, but at least it is working
again. Thank you for your suggestions!!!
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